June 14, 2025
Hong Leong Bank Berhad (HLB) has entered into a strategic Memorandum of Understanding (MoU) with DCAP Digital to enhance SME lending solutions and expand access to financing for underbanked communities across Malaysia.
Founded in 2020, DCAP Digital offers a robust Lending-as-a-Service (LaaS) platform, combining transparent, fair credit solutions with cutting-edge digital tools to ensure efficiency, compliance, and regulatory alignment. Central to its platform is an AI-powered credit scoring engine designed to deliver more inclusive and data-driven credit assessments.
AI-Driven Lending for a Growing Market
The partnership will allow HLB to integrate DCAP’s LaaS technology into its product offerings, particularly within its growing consumer financing and mobility verticals, including motorcycles and electric vehicles.
This comes at a time when motorcycle demand in Malaysia continues to rise, with over 61,000 new registrations recorded in May 2025 alone. Despite this growth, financing challenges—especially for underbanked populations—persist due to limited credit histories and complex KYC procedures.
A Collaborative Approach to Financial Empowerment
“This represents a significant step forward for HLB in improving our lending services as we continue to refine our financing processes to better serve our diverse business customers,” said Woon Siew Hoong, Head of SME Banking at HLB.
He added, “Our partnership with DCAP Digital combines AI integration, digital innovation, market reach, and customised financing to enhance the customer experience.”
Through this collaboration, HLB aims to strengthen support for its expanding motorcycle dealer network. Initiatives include simplified loan application processes, access to the Bank’s Dealer Hire Purchase Programme, and broader financing tools such as cash management, trade line services, and bank acceptance.
Shared Vision for Sustainable Growth
Sonia Ng, Co-Founder and CEO of DCAP Digital, commented:
“We are pleased to partner with HLB to advance financial inclusion through AI-powered credit solutions. This collaboration merges HLB’s financial expertise with our technology-led approach to support SME growth, seamless lending experiences, and sustainable sector-wide development.”
To further bolster impact, the partnership will also include joint workshops, training for dealers, and targeted marketing campaigns aimed at strengthening financial literacy and engagement across Malaysia’s motorcycle and SME ecosystem.
